Privacy Policy

This Privacy Policy describes how Shital Paper Company (also known as SPC India) collects, uses, stores, and protects your information when you use our website https://www.spcindia.in and our Android mobile application ("Service").

1. Information We Collect

• Name
• Email Address
• Phone Number
• Address
• GST Number (where applicable)
• Login credentials (email or mobile number for account access)
• Any information submitted through forms

2. Automatically Collected Information

• IP Address
• Browser Type and Version
• Device Type
• Operating System
• Pages Visited
• App usage data
• Visit Time and Duration

3. Account & Login

When you register or log in to our app, we collect your email address or mobile number to create and manage your account. This allows you to securely access app features, maintain your profile, and use personalized services.

4. App Permissions and Data Usage

Our Android application may request the following permissions:

• Camera: To capture images for uploads (e.g., product images or documents)
• Storage / Gallery: To select and upload images or files from your device
• File Storage: To save or access necessary files for app functionality
• Location: To provide location-based services (only if permission is granted)

These permissions are used only when required and with your explicit consent. We do not access data without your permission.

5. How We Use Your Information

• Create and manage user accounts
• Authenticate login and ensure account security
• Respond to inquiries and support requests
• Process and display product reviews
• Evaluate dealership/distributorship applications
• Improve website and app functionality and user experience
• Provide app features such as image upload and location-based services
• Maintain security and prevent misuse

6. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve website functionality, analyze traffic, and enhance user experience.

7. Data Sharing

We do not sell, rent, or trade your personal information. Data may be shared only with trusted service providers or legal authorities when required by law.

8. Data Storage and Security

We take reasonable technical and organizational measures to protect your information, but no method of transmission over the internet is 100% secure.

9. Data Retention

We retain personal data only as long as necessary for legitimate business and legal purposes.

10. Your Rights

You may request access, correction, or deletion of your personal data by contacting us.

11. Children's Privacy

Our website is not intended for children under 13 years of age.

12. Third-Party Services

We may use third-party hosting, analytics, or support services that process data under their own privacy policies.

13. Legal Compliance

We comply with applicable laws including the Information Technology Act, 2000 (India) and relevant international privacy principles where applicable.

14. Loyalty Program & Rewards

Our app provides a "Retailer Reward Program" for existing business partners of SPC India. The rewards (free goods) are physical stationery products only and have no cash value. This app does not provide banking, lending, cryptocurrency, or any financial services.

15. Account and Data Deletion

Users can request the deletion of their account and all associated data by contacting us at spcindia11@gmail.com or through the 'Delete Account' option https://www.spcindia.in/delete-account.php

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

17. Contact Us

Email: spcindia11@gmail.com